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Booking your first service
From picking a category to confirming payment in five steps.
How to reschedule a booking
Free reschedule until 24 hours before the service.
Cancellation & refund policy
Full refund up to 24h before, partial after, no refund once started.
Getting emergency help
AI chat picks up keywords and surfaces the right number for your country.
Changing language or country
Both live in the header — country drives currency, tax and emergency number.
Privacy policy
What we collect, why we collect it, and how to access or delete your data.
Terms of service
The agreement between you and SilverConnect when you use the platform.